Frequently asked questions
Does it cost anything to join the club?
Does it cost anything to join the club?
No! Joining the club is free! Once you're in, we offer group deals & curated recs tailored to your outdoor activity of interest, style & budget. We currently serve climbers, hikers, skiers, snowboarders & trail runners.
How do you define "experiences"?
How do you define "experiences"?
By "experiences," we mean everything from educational clinics with mountain guides to regional excursions and adventure trips. In our quiz, you'll tell us what you're looking for, and we'll tailor our experience recs based on your goals and budget.
How do you nail my recommendations?
How do you nail my recommendations?
To start, you'll take our quiz and choose the outdoor activity you'd like recommendations for - we currently support climbing, hiking, skiing, snowboarding & trail running.
The quiz helps us understand your goals, style & preferred experiences. Once you complete the quiz, human experts review the results and curate your recommendations.
Have something specific in mind? You can leave a note for your expert. Whether it’s gearing up for a trip, wanting us to focus on a favorite brand, or looking for a bold heli-skiing experience, we’re here to help!
How do I make a purchase?
How do I make a purchase?
You make purchases through the email recommendations we send you. If you purchase an experience - we connect you with your service provider through our online community. If you purchase gear & apparel, we email you tracking information for your item within one business day.
Returns will be handled in accordance with the policies of the respective retailers or experience providers.