Frequently Asked Questions
How do you nail my recommendations?
How do you nail my recommendations?
First, your adventure quiz identifies the outdoor activity you want us to curate recommendations for - we currently support climbing, hiking, skiing, snowboarding, and trail running. Once you complete the quiz, it gives us a good understanding of your goals for that activity, sizes that work best for you, and the types of experiences you'd be interested in.
You can also leave a note at the end of your questionnaire. Looking to update your apparel before a big trip? Want a specific brand for us to focus on, or have an audacious backcountry skiing goal? Let us know!
How do you define "experiences"?
How do you define "experiences"?
By "experiences," we mean everything from educational clinics with mountain guides to personal coaching and adventure trips. In the quiz, you'll tell us what you're looking for, and we'll provide tailored recommendations based on your interests.
How does the purchasing process work after I receive my personalized recommendations?
How does the purchasing process work after I receive my personalized recommendations?
In the email we send, each experience, apparel item, or gear will have a "Buy" button. Click it to let us know what you’d like to purchase, and we'll ask you to double confirm your selection. Within one business day, you’ll receive an invoice, tracking details for any items ordered, and an email connecting you with your experience provider. Returns will follow the policies of the respective retailer or provider.
Experiences, gear, and apparel are expensive - what are pricing and fees like?
Experiences, gear, and apparel are expensive - what are pricing and fees like?
During the quiz, you tell us the range you feel comfortable spending on experiences, gear, and apparel and we personalize all our recommendations to your budget.
What is the service fee for?
What is the service fee for?
Our $20 service fee supports the mountain guides and gear and apparel experts who help us craft recommendations tailored to you - covering the time and expertise required to deliver the personalized guidance that you'll love.
The great news is that the $20 fee will be applied as a credit toward any purchase you make.
Is this a subscription?
Is this a subscription?
This is a pay-as-you-go service, not a subscription. We offer personalized recommendations tailored to your activity and currently serve climbers, hikers, skiers, snowboarders, and trail runners. Each curation costs $20, which is then credited to whatever you choose to buy.